Withdraw Funds Back to Your Wallet
When you want to move winnings out, head to the withdrawal section of your account. We route payouts back to the same channel you deposited with where possible — so if you came in via Touch 'n Go eWallet or Boost, that is where we send it back. You will need to complete identity verification before your first withdrawal; after that, subsequent
requests follow the same short steps. Processing time depends on the payment network and your verification status — we do not invent timelines, but we keep the path straightforward.
- Go to withdrawals — Open your account menu and select the withdrawal option from the banking screen.
- Pick your payout channel — Choose the wallet or bank account — GrabPay, Touch 'n Go eWallet, DuitNow or FPX — where you want funds sent.
- Enter the amount — Type the amount you want to withdraw and review the details before submitting.
- Complete verification if prompted — First-time withdrawals require identity confirmation; once done, the request moves to processing.